Frequently Asked Question About Custom Made Instruments

Q. Can we order for a products to our required specifications?
A. Yes you can.
 

Q. What are your rules or terms and conditions for custom made instruments?
A. Custom made products has always been a different and lengthy process where extra charges are applied.
 

Q. Are custom orders are returnable?
A. Custom orders are not returnable. Technicare guarantee custom made products will be made to your specifications.
 

Q. How do I change my quote to an order?
A. When you are ready to order, please email a copy of your quote with your purchse order to sales@technicarecorp.com and you may also use your own order formate. An order confirmation will be sent once the is received to our sales department.
 

Q. How long will it take to receive my order?
A. Custom orders are always a bit lengthy process as we need to make the required premilinaries as well as necessary tools and dies as may required. Our normal lead time is 6-8 weeks for any individual order depending upon the the quantity and compleity of your order. We will however, determine at the time of your order received.
 

Q. What are the different types of material options?
A. Information on the different types of material  can be found on our website page “Our Materials Types”. Outlining product features assisting you in material selection.
 

Q. Can I reorder a custom made instruments under same terms and conditions?
A. Yes, All quotes for custom made products are expired within 60 days from the issuance date. Your orders will be delt as normal terms and conditions.
 

Q. Can I change the specifications of a product after I received a quote?
A. A new quote will be provided with the revised specifications before an order can be placed. Your new request for a quote may be required for further proceedings.
 

Q. Are there any discount for a custom made quantity orders?
A. Yes please specify the desired quantities on your completed quote request.
 

Q. What and where is the custom made product process request form? 
A. Product quote request form can be found on our website page “Inquiry Form”. However, you can also send your quote request and specifications by email.
 

Q. How long to wait for a reply to our custom quote request?
A. We will review your quote request and specifications and a quote will be delivered within 2-4 working days after the submission. Should you required any further information.Our lines are open Monday- Friday 8.30am - 4.30pm and you can contact our customer support team on our customer support number +92 52 355 6766 or please email us sales@technicarecorp.com
 

Additional Information on Technicare Custom Made Products

 
.  Our quotes are valid for only 30 days from the date of its submission
.  Custom orders are non-refudable.
 

Check out additional Technicare Custom Products Offerings. Not all information on custom  made products is available on our website. email us sales@technicarecorp.com or call us on +92 52 355 6766 for complete details.